Enterprise Service Suite @ Work
       

Demo Viewlets

 

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Management Modules

 

Incident Management
Service Management
Problem Management
Change Management
Configuration Management (CMDB)
Release Management
Availability Management
Approval Management (Single/Multi-tier)
Event Management
Service Level Management (SLA/OLA)

Benefits
  • Reduce IT Costs
  • Optimize IT Alignment with other key enterprise operations
  • Eliminate "Data Islands" by integration of key IT processes
  • Strengthen enterprise communication
  • Instill best practices to achieve a uniform Enterprise culture without alienating Non-IT business units
  • Improve measurable bottom-line results
  • ITIL Compliant
  • Meets or exceeds Sarbanes-Oxley requirements
  • Event Driven Notifications
  • Business Time Driven Escalations
  • Modular application to meet your specific business needs
  • Standardized User interface across all modules
  • Integrated office tools
  • Complete system, administrative documentation
  • Uses "standard ARS licenses", no custom licensing
  • Implementation in weeks vs. months or longer
  • Multi-Tenancy

 

 

Integration Options

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3rd Party integration (Options)