Beacon Notification
           

Our Beacon Notification solution integrates existing applications to a notification solution that is focused on maintainability, and ease of use. We offer you enterprise notifications that
support domestic and international delivery with verification.

ENTERPRISE NOTIFICATION SOLUTIONS
  No “Special” Hardware Required
 
  IVR message - field data insertion allowed
PIN assignment
PIN authorization option via IVR
  • “Rules-driven” crisis communication(s) capabilities
  • Multi-modal communications (e.g., telephone, cell, BlackBerry®, etc.)
  • Schedule (pre-planned) notification scenarios
  • Automatic Text-to-Voice conversion on out-bound IVR notification
  • In-bound Notification response may be used to trigger additional workflow, including additional notifications
  • Improve notification delivery, response and tracking
  • Reduce Capital Costs

 

  Notification
Devices
Supported
  Phone (land-based)
Cellular
SMS
 
Notification
Delivery
Flexibility

 
  Simple
Single device notified per user
Multiple
Multiple device notification per user all user devices (simultaneously)
Multiple device notification per user sequential notification sent per user in order based on 1st device notification response (i.e.no response triggers the next notification to the next device, etc.)
 
Triggered
Notification
Validated
Notification
response

 
  In-bound email may be used to trigger an out-bound notification
Interaction with person notified ( i.e. Message Received, or 'Yes, I will
do this", or "No, I can't respond")
Validation via IVR input (no PIN)
Validation via IVR input PIN
Notification response maybe used to trigger additional notifications
Validation feedback maybe plugged into system to drive ticket
assignments and update ticket processes
 
  Reporting
Services
billing
  Notification delivery reporting and metrics
Domestic Delivery
International Delivery (optional)
 
Beacon Datasheet